Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you consent to the use of cookies in accordance with this policy and applicable UK data protection laws, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies contain information that is transferred to your device's hard drive and help us recognise you when you return to our site.
Our online casino uses various types of cookies to enhance your gaming experience, ensure platform security, and comply with UK gambling regulations. We also use similar technologies such as web beacons, pixel tags, and local storage objects that function similarly to cookies.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Strictly Necessary | Essential for website functionality, security, and regulatory compliance | Session or up to 1 year |
| Functional | Remember your preferences and enhance user experience | Up to 2 years |
| Performance/Analytics | Analyse website usage and improve our services | Up to 2 years |
| Marketing/Advertising | Deliver targeted promotions and track campaign effectiveness | Up to 1 year |
3. Strictly Necessary Cookies
These cookies are essential for our gaming platform to function properly and cannot be switched off. They are usually set in response to actions you take, such as logging into your account, making deposits, or setting privacy preferences. These cookies enable core functionalities including:
- Authentication and account security measures
- Session management during gameplay
- Payment processing and transaction security
- Responsible gambling controls and limits
- Compliance with UK Gambling Commission requirements
- Age verification and identity confirmation
4. Functional Cookies
Functional cookies enhance your gaming experience by remembering your choices and preferences. While not strictly necessary, they significantly improve website usability. These cookies help us provide:
- Language and region preferences
- Game history and favourite games lists
- Sound and display settings
- Customised dashboard layouts
- Chat preferences and settings
- Notification preferences
You can choose to disable functional cookies, but this may affect certain features and personalisation options on our platform.
5. Performance and Analytics Cookies
We use performance cookies to understand how visitors interact with our website and games. These cookies collect anonymous information about page visits, time spent on different sections, and user behaviour patterns. This data helps us:
- Improve website performance and loading speeds
- Identify and fix technical issues
- Understand popular games and features
- Optimise user journeys and interfaces
- Monitor system stability and security
We use reputable analytics services that comply with UK data protection standards and maintain appropriate data processing agreements.
6. Marketing and Advertising Cookies
Marketing cookies help us deliver relevant promotional content and measure advertising effectiveness. These cookies may track your activity across different websites to build a profile of your interests. We use this information for:
- Personalised bonus offers and promotions
- Targeted advertising on social media platforms
- Email marketing campaign optimisation
- Cross-platform marketing attribution
- Retargeting campaigns for responsible engagement
All marketing activities comply with UK advertising standards and responsible gambling guidelines established by the Gambling Commission.
7. Third-Party Cookies
Our website may contain cookies from trusted third-party service providers who assist us in operating our platform. These include payment processors, game developers, customer support tools, and analytics providers. Third-party cookies are subject to their respective privacy policies, and we ensure all partners meet UK data protection requirements.
We regularly review our third-party relationships and maintain data processing agreements that protect your privacy rights under UK law.
8. Managing Your Cookie Preferences
You have several options for controlling cookies on our platform. Our cookie consent banner allows you to accept or reject different categories of cookies when you first visit our site. You can modify these preferences at any time through:
- Your account settings panel
- The cookie preferences link in our website footer
- Your browser settings and controls
- Third-party opt-out tools and services
Please note that disabling certain cookies may impact your ability to use some features of our gaming platform.
9. Browser Cookie Controls
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here are instructions for major browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Privacy & security > Cookies
Blocking all cookies may prevent you from accessing certain areas of our website or using specific features.
10. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or business practices. Any significant changes will be communicated through email notifications or prominent website notices. The current version will always be available on our website with the last updated date clearly displayed.
If you have questions about our cookie usage, data processing practices, or wish to exercise your rights under UK data protection law, please contact our Data Protection Officer through the contact details provided in our main Privacy Policy. We are committed to transparency and will respond to all enquiries within the timeframes required by applicable legislation.